77 Jaya Privacy Policy

77 Jaya is an online gaming and sports betting platform operating at 77-jaya.vip. We provide sports betting, live casino games, and slot games to registered players. For the purposes of this Privacy Policy, 77 Jaya acts as the data controller — meaning we are responsible for deciding how and why your personal data is collected and used.

This Privacy Policy applies to all users of the 77 Jaya website and mobile app, including registered players and visitors who browse the platform without registering. By using 77 Jaya in any capacity, you acknowledge that you have read and understood this policy.

77 Jaya collects only the personal data that is necessary to operate your account, process your transactions, and comply with legal obligations. We do not collect data beyond what is genuinely needed. The categories of data we collect include:

• Identity Data: Your full name, date of birth, and a copy of your national ID or passport when required for verification.
• Contact Data: Your mobile phone number and email address used during registration.
• Financial Data: Your bKash, Nagad, or Rocket account number used for deposits and withdrawals. We do not store full payment credentials.
• Transaction Data: Records of all deposits, withdrawals, bets placed, and bonuses claimed on your account.
• Technical Data: Your IP address, device type, browser type, and operating system collected automatically when you access the platform.
• Usage Data: Information about how you navigate and interact with the 77 Jaya platform, including pages visited and time spent.
• Communications Data: Records of your interactions with 77 Jaya customer support, including chat logs and emails.

We collect this data directly from you when you register, make a deposit, contact support, or use the platform. Some technical and usage data is collected automatically through cookies and similar technologies.

77 Jaya uses your personal data for specific, legitimate purposes. We do not use your data in ways that are incompatible with the reasons it was originally collected. Here is how we use the data we hold about you:

• To create and manage your 77 Jaya account and verify your identity.
• To process your deposits and withdrawals via bKash, Nagad, and Rocket.
• To settle bets and apply bonuses and promotions to your account.
• To detect and prevent fraud, money laundering, and other illegal activity.
• To comply with legal and regulatory obligations, including anti-money laundering requirements.
• To provide customer support and respond to your queries.
• To send you important account notifications, such as deposit confirmations and security alerts.
• To improve the 77 Jaya platform based on how players use it.
• To support responsible gaming by monitoring for signs of problem gambling.

77 Jaya processes your personal data on the following legal grounds:

• Contract: Processing is necessary to fulfil our obligations to you as a registered player — including running your account and processing payments.
• Legal Obligation: We are required by law to verify your identity, maintain transaction records, and report suspicious activity.
• Legitimate Interests: We process certain data to protect the platform from fraud, improve our services, and ensure fair play for all users.
• Consent: Where we rely on your consent — such as for marketing communications — you can withdraw that consent at any time.

77 Jaya uses cookies and similar tracking technologies to make the platform work properly and to understand how players use it. Cookies are small text files stored on your device when you visit the site.

• Essential Cookies: Required for the platform to function. These cannot be disabled as they are necessary for login sessions and security.
• Analytics Cookies: Help us understand how players navigate the platform so we can improve the experience.
• Preference Cookies: Remember your settings and preferences, such as language and display options.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using 77 Jaya, but some features may not work as smoothly.

77 Jaya does not sell your personal data. We share data only with the following categories of trusted third parties, and only to the extent necessary:

• Payment Processors: bKash, Nagad, and Rocket receive the minimum data required to process your transactions.
• Identity Verification Services: Third-party KYC providers may receive your identity documents to verify your age and identity.
• Regulatory Authorities: We may be required by law to share data with relevant authorities in connection with anti-money laundering or fraud investigations.
• Technology Partners: Platform infrastructure and security providers who process data on our behalf under strict data processing agreements.

77 Jaya retains your personal data only for as long as it is necessary for the purposes it was collected, or as required by law. The following general retention periods apply:

• Account and identity data is retained for the duration of your account and for a minimum of five years after account closure, as required for anti-money laundering compliance.
• Transaction records are retained for a minimum of five years from the date of the transaction.
• Customer support communications are retained for two years from the date of the interaction.
• Technical and usage data collected via cookies is retained for up to 12 months.

When data is no longer required, 77 Jaya securely deletes or anonymises it so that it can no longer be linked back to you.

77 Jaya takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information from unauthorised access, loss, or misuse.

• All data in transit is protected by SSL/TLS encryption.
• Sensitive data at rest is stored using industry-standard encryption protocols.
• Access to personal data within 77 Jaya is restricted to authorised personnel only, on a need-to-know basis.
• Our systems are regularly monitored for vulnerabilities and security threats.
• Staff who handle personal data receive regular training on data protection best practices.

While 77 Jaya takes every reasonable precaution, no online platform can guarantee absolute security. You also play a role in keeping your account safe — please use a strong, unique password and never share your login credentials with anyone.

As a 77 Jaya player, you have the following rights over your personal data. To exercise any of these rights, contact our support team and we will respond within a reasonable timeframe.

77 Jaya may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date.

For significant changes that materially affect how we use your data, we will notify registered players via email or an in-platform notification. Continued use of 77 Jaya after any update to this policy constitutes your acceptance of the revised terms.

If you have any questions, concerns, or requests relating to this Privacy Policy or how 77 Jaya handles your personal data, please get in touch with our support team. We are available 24 hours a day, 7 days a week.

• Email: [email protected]
• Live Chat: Available 24/7 directly from the platform
• FAQ: Visit our FAQ page for common questions
• Terms: Read our Terms and Conditions